Job Description

For further inquiries regarding the following opportunity, please contact our Talent Specialist, Abdul at (224) 507-1295

Title: Senior Jira Administrator Jira Cloud Migration (Remote)
Location: Remote
Duration: 3 Months

Some on-site presence at the client's Deerfield, IL, office may be required during the first week.

Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered.

Job Summary
Client is seeking an experienced Senior Jira Administrator to support the migration of its existing on-premises Jira environment to Atlassian Jira Cloud. The consultant will be responsible for assessing the current Jira environment, identifying migration requirements, designing and configuring the future-state Jira Cloud environment, and supporting the migration and validation activities.
The ideal candidate will have strong hands-on experience administering Jira Server/Data Center and Jira Cloud, including workflows, projects, permissions, custom fields, schemes, automation, integrations, and Jira apps.

Key Responsibilities

• Administer and support the existing on-premises Jira environment.
• Assess the current Jira configuration, projects, workflows, schemes, custom fields, permissions, users, groups, and integrations.
• Support the development and implementation of the Jira Cloud migration approach.
• Configure and maintain Jira Cloud based on business and technical requirements.
• Analyze existing Jira configurations and determine how they should be replicated, redesigned, or optimized in Jira Cloud.
• Evaluate existing Jira plugins/apps for Cloud compatibility and identify migration or replacement requirements.
• Use Atlassian migration tools, including Jira Cloud Migration Assistant (JCMA), where appropriate.
• Support migration of Jira projects, issues, attachments, workflows, configurations, users, and related data.
• Configure Jira Cloud workflows, screens, issue types, custom fields, schemes, permissions, notifications, automation, and dashboards.
• Support integrations between Jira and other enterprise applications and development tools.
• Assist with SSO, user provisioning, groups, roles, and access management.
• Perform migration testing and validate migrated data and configurations.
• Troubleshoot migration issues and resolve configuration or data inconsistencies.
• Work with application owners, developers, business users, security, and infrastructure teams throughout the migration.
• Document current-state and future-state configurations and administration procedures.
• Provide post-migration support and help stabilize the Jira Cloud environment.

Required Skills & Experience

• 5+ years of hands-on Jira administration experience.
• Strong experience with Jira Server/Data Center and Jira Cloud.
• Hands-on experience with Jira Cloud migration projects.
• Strong knowledge of:
  • Jira workflows
  • Issue types
  • Screens and schemes
  • Custom fields
  • Permissions and roles
  • Notifications
  • Automation
  • Dashboards and filters
  • User and group administration
• Experience with Jira Cloud Migration Assistant (JCMA).
• Experience assessing and migrating Jira Marketplace apps/plugins.
• Experience troubleshooting Jira configuration and migration issues.
• Understanding of Jira APIs and integrations.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaborate with technical and business stakeholders.

Preferred Qualifications

• Atlassian Jira Administrator certification / Atlassian Cloud certification.
• Experience with Confluence and Confluence Cloud migration.
• Experience with Jira integrations such as GitHub, GitLab, Bitbucket, Jenkins, ServiceNow, or other enterprise tools.
• Experience with SSO/identity providers such as Okta, Azure AD/Microsoft Entra ID, or similar platforms.

About us:

DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

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