Job Description
Location: 2505 Mill Center Pkwy, Ste 100, Buford, GA 30518
Pay Rate: $22.00 / hour
Position Type: Full-Time, On-Site
Start Date: October 19, 2026
Training: 6-week mandatory training period (no time off permitted during training)
Schedule/Shift Options: Shifts start between 8:00 AM and 10:00 AM (ending between 5:00 PM and 7:00 PM, includes a 1-hour lunch).
About the Role We are seeking high-energy, customer-focused Inbound Sales Representatives / Customer Experience Advisors (CEA) to join our growing team in Buford, GA! In this role, you will deliver exceptional inbound customer service while identifying sales opportunities that create long-term value and loyalty.
Acting as a trusted advisor, you will guide customers through product offerings, support order and account inquiries, and convert qualified inbound interactions into sales—all while representing our brand with excellence.
salary: $21 - $22 per hour
shift: First
work hours: 8 AM - 7 PM
education: High School
Responsibilities
Key Responsibilities
- Customer & Sales Support: Handle inbound calls, chats, and emails; perform needs discovery to advise on products, promotions, and pricing while converting inquiries into sales.
- Customer Experience: Resolve account, billing, and order issues on first contact; document all interactions accurately in the CRM while delivering high-touch brand support.
- Performance & Training: Complete a 6-week onboarding program; maintain current product knowledge while consistently meeting performance, quality, and SLA metrics.
Qualifications & Requirements
- Experience: 1–3 years of contact center (inbound customer service or sales) experience; proven ability to build rapport and close sales opportunities.
- Training Availability: Must attend the full 6-week training starting October 19 with no time off permitted.
- Skills & Tech: Excellent communication, problem-solving, and basic math skills; proficient in CRM, order management, and multi-application navigation.
Skills
- Inside Sales (1 year of experience is required)
- Call Center (3 years of experience is required)
- Data Entry (2 years of experience is required)
- Typing Skills (3 years of experience is required)
Qualifications
- Years of experience: 3 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Job Tags
Hourly pay, Permanent employment, Full time, Temporary work, Work experience placement, Shift work